Privacy Policy

At Lovejoy Mall, we place a high priority on protecting the personal information and privacy rights of our customers and users of our website and applications. This privacy policy details how our website handles your personal information and the ways and means through which you can exercise your rights. We recommend that you carefully read and confirm your understanding of the contents of this privacy policy before using our services or accessing our website.

The Importance of Your Personal Information

We fully recognize the importance of your personal information and are committed to safeguarding it. Unless permitted by laws and regulations or you voluntarily provide us with your personal information in accordance with this privacy policy, we will not collect or use your personal information. At the same time, we will comply with all applicable laws and regulations regarding personal information protection.

How We Handle Your Information

To provide you with products and services, we may need to collect your personal information. If you choose to use our services, you will need to provide us with or allow us to collect personal information related to that service. We will only collect your sensitive personal information under specific and necessary circumstances. Sensitive personal information refers to information that, if disclosed or used illegally, could damage your personal dignity or threaten your personal or property safety. We will strictly adhere to Australian laws and regulations in handling your sensitive personal information.

A. Creating and Completing Your Account

When you shop or create an account on the Lovejoy Mall website, we will ask you to provide your mobile number or email address for identity verification and to fill in your name. You may also choose to provide additional information such as your title and date of birth to enable us to offer you a more personalized member service.

B. Displaying Services and Products

To display the information of the products and services you need, quickly respond to your search results, assess the security status of your account, or provide secure transaction services, we may collect device information and log information.

C. Online Shopping

When you place an order, we will collect and process the personal information required for your order, including the recipient’s name, delivery address, mobile number, and postal code. To deliver your order, we may share your recipient information with the delivery company.

D. Personalized Recommendations

To better understand your interests, we will analyze your shopping history, browsing history, and favorite items to create a user profile and provide you with personalized services and suggestions.

Protecting Your Personal Information

We will take all reasonable measures to ensure the security and confidentiality of your personal information. We will implement appropriate technical and organizational measures to prevent illegal or accidental damage, loss, disclosure, or unauthorized access or processing of personal information. However, please note that due to the open nature of the internet, we cannot guarantee that your information is absolutely secure under all circumstances.

Modifications to This Privacy Policy

We will continuously assess our privacy practices in light of new technologies, business methods, and customer needs. Therefore, our privacy policy may change. We reserve the right to modify this privacy policy at any time and will notify you of updates by posting the revised version on our website and applications. If we make significant changes to the privacy policy, we will contact you in a more prominent manner to explain the changes. Please regularly check our website for the latest updates to our privacy policy.

在Lovejoy Mall，我们非常重视保护客户和我们网站以及应用程序用户的个人信息和隐私权。本隐私政策将详细说明我们的网站如何处理您的个人信息以及您可以行使权利的途径和方式。我们建议您在使用我们的服务或访问我们的网站之前，仔细阅读并确认您已充分理解本隐私政策所述内容。

您的个人信息的重要性

我们深知您个人信息的重要性，并致力于保护您的个人信息安全。除非法律法规允许或您自愿根据本隐私政策向我们提供个人信息，否则我们不会收集或使用您的个人信息。同时，我们将遵守所有适用于个人信息保护的法律法规。

我们如何处理您的信息

为了向您提供产品和服务，我们可能需要收集您的个人信息。如果您选择使用我们的服务，您需要向我们提供或允许我们收集与该服务相关的个人信息。我们仅在某些特定且必要的情况下，才会收集您的敏感个人信息，这些信息是指一旦泄露或非法使用可能导致您的人格尊严受损或人身、财产安全受到威胁的个人信息。我们将严格遵守澳大利亚的法律法规来处理您的敏感个人信息。

A. 创建和完善账户

当您在Lovejoy Mall网站上购物或创建账户时，我们会要求您提供手机号码或邮箱地址进行身份验证，并填写姓名。您还可以选择提供称谓和生日等信息，以便我们向您提供更加个性化的会员服务。

B. 展示服务和商品

为了向您展示您所需的商品和服务页面信息，快速反馈您的搜索结果，判断您账户的安全状态或提供安全的交易服务，我们可能会收集设备信息和日志信息。

C. 在线购物

在您下单购物时，我们将收集并处理您订单所需的个人信息，包括收件人姓名、收货地址、手机号码和邮编等。为了配送您的订单，我们可能会与配送公司分享您的收件人信息。

D. 个性化推荐

为了更好地了解您的兴趣，我们会分析您的购物记录、浏览记录和收藏信息，以形成用户画像并为您提供个性化服务和建议。

保护您的个人信息

我们将采取一切合理的措施来保护您的个人信息的安全性和保密性。我们将采取适当的技术和组织措施，以防止个人信息的非法或意外损害、丢失、披露或未经授权的访问或处理。但是，请注意，由于互联网的开放性质，我们无法绝对保证您的信息在任何情况下都是绝对安全的。

本隐私政策的修改

我们将根据新技术、经营方式和客户需求不断评估我们的隐私实践。因此，我们的隐私政策可能会发生变化。我们有权随时修改本隐私政策，并通过在网站和应用程序上发布更新版本的方式通知您。如果我们对隐私政策进行重大变更，我们将以更显著的方式与您联系并说明变更内容。请您定期查看我们的网站以获取最新的隐私政策更新情况。